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German Community Manager (m/f)

Permanent employee, Full-time · Berlin

About us
As a worldwide food platform with millions of users, we strive to bring unique cooking experiences back to home kitchens through, video-based recipe inspiration and the latest technology.
We've been awarded several times by Apple and Google as one of the best apps, and in 2017, Apple CEO Tim Cook paid us a visit in our Berlin show kitchen.
But, we are much more than an app; we're available on the web, TV, Amazon Echo, and other devices.
Our vision is to create a sustainable digital cooking experience, to inspire our users with a curated and data-driven selection of recipes, and, in the long run, to develop valuable services for the kitchen of the future.
Become a part of our fast-growing team and enjoy the benefits of a dynamic work environment, including regular video shoots and recipe creation. 
Your tasks
  • As German Community Manager at Kitchen Stories you work autonomous and under self-defined goals with a high degree of responsibility
  • Your main task is the growth of user engagement and above all the increase of user generated content of the German community in our Apps, Web as well as in the App & Play Store
  • You act as the direct and constant contact for the community to Kitchen Stories
  • Conscientious, engaging and with empathy, you reply to questions, solve conflicts and support valuable posts to improve user satisfaction
  • Having some design and product know-how, you use gained insights to conceptualize new Community-Features for our Apps
  • You also assist the Content Team in the planning and implementation of new content.
  • You prove organizational talent and self-reliant working in the planning and execution of Community-Activities
Your profile
  • University degree or vocational training with focus on media or brand communication, marketing, psychology or related topics
  • At least 2 years of work experience in Community Management, Customer Care, or Social Media Management for digital products and services- ideally in mobile
  • Proven success in the growth of user-engagement, acquisition, and retention
  • High affinity for cooking and food
  • A pleasant, accommodating and empathic personality
  • Ability to enthuse others, with clear and result-driven communication
  • Analytical as well as creative working attitude
  • German on native level and fluent in English
Our offer
  • A wide and diverse field of tasks with the opportunity to quickly take on more responsibility
  • Work in a creative and inter-disciplinary team
  • Regular Team-Events - we celebrate success together!
  • The opportunity to influence the cooking culture of the future and to create the perfect cooking experience for our users
  • Always good food and plenty of tasting events

Your application

Thank you for considering a career at Kitchen Stories. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to jobs@kitchenstories.de.

Please upload any documents that you want to include with your application. CV and cover letter are required, and you should also attach copies of your references and certificates.
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